@import url("https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap");

:root {
  --background: 220 16% 18%;
  --foreground: 0 0% 95%;
  --card: 220 14% 22%;
  --card-strong: 220 14% 25%;
  --muted: 220 14% 28%;
  --muted-foreground: 220 10% 62%;
  --border: 220 14% 31%;
  --sidebar: 220 16% 14%;
  --sidebar-hover: 220 14% 22%;
  --primary: 32 85% 51%;
  --primary-foreground: 0 0% 6%;
  --destructive: 0 72% 51%;
  --success: 142 72% 45%;
  --radius: 12px;
  color-scheme: dark;
}

:root.light {
  --background: 220 20% 97%;
  --foreground: 220 16% 15%;
  --card: 0 0% 100%;
  --card-strong: 220 20% 94%;
  --muted: 220 14% 92%;
  --muted-foreground: 220 10% 45%;
  --border: 220 14% 84%;
  --sidebar: 220 20% 93%;
  --sidebar-hover: 220 14% 87%;
  --primary: 32 85% 51%;
  --primary-foreground: 0 0% 6%;
  --destructive: 0 72% 48%;
  --success: 142 68% 38%;
  color-scheme: light;
}

* {
  box-sizing: border-box;
}

html,
body {
  min-height: 100%;
}

body {
  margin: 0;
  background: hsl(var(--background));
  color: hsl(var(--foreground));
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

button:disabled,
input:disabled,
textarea:disabled {
  cursor: not-allowed;
  opacity: 0.62;
}

a {
  color: inherit;
}

img {
  display: block;
  max-width: 100%;
}

.app {
  min-height: 100vh;
  min-height: 100svh;
}

.service-shell,
.chat-page {
  height: 100vh;
  height: 100svh;
  display: flex;
  overflow: hidden;
  flex-direction: column;
  background: hsl(var(--background));
}

.chat-page {
  position: relative;
  overflow: hidden;
  background:
    linear-gradient(135deg, hsl(220 16% 14% / 0.98), hsl(220 16% 20% / 0.96)),
    url("/assets/knowledge-base-dark.jpg") center / cover;
}

:root.light .chat-page {
  background:
    linear-gradient(135deg, hsl(220 20% 96% / 0.94), hsl(220 20% 90% / 0.9)),
    url("/assets/knowledge-base-dark.jpg") center / cover;
}

.topbar {
  position: relative;
  z-index: 2;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 68px;
  padding: 14px 24px;
  border-bottom: 1px solid hsl(var(--border) / 0.55);
  background: hsl(var(--card) / 0.32);
  backdrop-filter: blur(12px);
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.brand-logo {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  object-fit: cover;
  box-shadow: 0 12px 30px hsl(0 0% 0% / 0.24);
}

.brand-mark {
  display: grid;
  width: 38px;
  height: 38px;
  place-items: center;
  border-radius: 10px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
  font-weight: 800;
  box-shadow: 0 12px 30px hsl(0 0% 0% / 0.24);
}

.brand-title {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1.05rem;
  font-weight: 750;
  line-height: 1.2;
}

.brand-subtitle {
  margin: 2px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.74rem;
  line-height: 1.2;
}

.topbar-actions {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-shrink: 0;
  min-width: 0;
}

.user-actions {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
}

.hello-user {
  display: inline-flex;
  align-items: center;
  min-height: 32px;
  max-width: 230px;
  overflow: hidden;
  border: 1px solid hsl(var(--border));
  border-radius: 999px;
  background: hsl(var(--muted) / 0.6);
  color: hsl(var(--foreground));
  padding: 0 12px;
  font-size: 0.82rem;
  font-weight: 700;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.logout-button {
  width: 32px;
  height: 32px;
  border-color: hsl(var(--border));
  background: hsl(var(--muted) / 0.35);
}

.refresh-button {
  width: 32px;
  height: 32px;
  border-color: hsl(var(--border));
  background: hsl(var(--muted) / 0.35);
}

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: hsl(var(--muted-foreground));
  font-size: 0.76rem;
  white-space: nowrap;
}

.status-pill.advanced-status {
  color: hsl(var(--foreground));
  font-weight: 700;
}

.status-dot {
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: hsl(var(--success));
  box-shadow: 0 0 0 4px hsl(var(--success) / 0.12);
}

.status-dot.warn {
  background: hsl(var(--primary));
  box-shadow: 0 0 0 4px hsl(var(--primary) / 0.13);
}

.icon-button {
  display: inline-grid;
  width: 36px;
  height: 36px;
  place-items: center;
  border: 1px solid transparent;
  border-radius: 10px;
  background: transparent;
  color: hsl(var(--muted-foreground));
  transition: background 0.16s ease, color 0.16s ease, border-color 0.16s ease;
}

.icon-button:hover,
.icon-button:focus-visible {
  border-color: hsl(var(--border));
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  outline: none;
}

.icon-button.danger:hover {
  color: hsl(var(--destructive));
}

.layout {
  display: flex;
  min-height: 0;
  flex: 1;
}

.sidebar {
  width: 224px;
  flex: 0 0 224px;
  overflow-y: auto;
  border-right: 1px solid hsl(var(--border) / 0.5);
  background: hsl(var(--sidebar));
  padding: 16px 0;
}

.nav-section {
  margin-bottom: 28px;
}

.nav-section:last-child {
  margin-bottom: 0;
}

.nav-label {
  margin: 0 0 8px;
  padding: 0 18px;
  color: hsl(var(--muted-foreground));
  font-size: 0.68rem;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: uppercase;
}

.nav-item {
  display: flex;
  align-items: center;
  width: calc(100% - 16px);
  min-height: 46px;
  margin: 2px 8px;
  padding: 9px 12px;
  gap: 11px;
  border: 1px solid transparent;
  border-radius: 12px;
  background: transparent;
  color: hsl(var(--foreground) / 0.88);
  text-align: left;
  transition: background 0.16s ease, color 0.16s ease, border-color 0.16s ease;
}

.nav-item:hover {
  background: hsl(var(--sidebar-hover));
  color: hsl(var(--foreground));
}

.nav-item.active {
  border-color: hsl(var(--primary) / 0.35);
  background: hsl(var(--primary) / 0.18);
  color: hsl(var(--primary));
}

.nav-icon {
  display: grid;
  flex: 0 0 20px;
  width: 20px;
  height: 20px;
  place-items: center;
  color: currentColor;
}

.nav-text {
  min-width: 0;
}

.nav-title {
  display: block;
  overflow: visible;
  font-size: 0.86rem;
  font-weight: 650;
  line-height: 1.2;
  overflow-wrap: anywhere;
  white-space: normal;
}

.nav-subtitle {
  display: block;
  overflow: hidden;
  margin-top: 2px;
  color: hsl(var(--muted-foreground));
  font-size: 0.68rem;
  line-height: 1.2;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.main-panel {
  min-width: 0;
  min-height: 0;
  flex: 1;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.scroll-panel {
  min-height: 0;
  flex: 1;
  overflow-y: auto;
  padding: 24px;
}

.content-inner {
  width: min(100%, 1120px);
  margin: 0 auto;
}

.dashboard-stack {
  display: grid;
  gap: 28px;
}

.intro-panel {
  border: 1px solid hsl(var(--primary) / 0.32);
  border-radius: 16px;
  background: hsl(var(--primary) / 0.1);
  padding: 24px;
}

.intro-head {
  display: flex;
  align-items: flex-start;
  gap: 18px;
  margin-bottom: 16px;
}

.tile-icon {
  display: grid;
  width: 54px;
  height: 54px;
  place-items: center;
  border: 1px solid hsl(var(--primary) / 0.35);
  border-radius: 14px;
  background: hsl(var(--primary) / 0.16);
  color: hsl(var(--primary));
  flex-shrink: 0;
  font-weight: 800;
}

.intro-panel h2,
.section-title h2,
.empty-state h2 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1.35rem;
  font-weight: 780;
  line-height: 1.2;
}

.intro-panel p {
  margin: 0 0 14px;
  color: hsl(var(--muted-foreground));
  font-size: 0.92rem;
  line-height: 1.65;
}

.intro-panel p:last-child {
  margin-bottom: 0;
}

.section-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 16px;
}

.section-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  flex-wrap: wrap;
}

.fetch-info {
  color: hsl(var(--muted-foreground));
  font-size: 0.82rem;
  line-height: 1.35;
  white-space: nowrap;
}

.section-title p {
  margin: 5px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.92rem;
}

.news-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
}

.news-grid.wide {
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
}

.news-card {
  display: flex;
  min-height: 100%;
  overflow: hidden;
  flex-direction: column;
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  color: inherit;
  text-align: left;
  transition: border-color 0.16s ease, box-shadow 0.16s ease, transform 0.16s ease;
}

.news-card:hover {
  border-color: hsl(var(--primary) / 0.5);
  box-shadow: 0 16px 42px hsl(var(--primary) / 0.08);
  transform: translateY(-1px);
}

.news-image {
  position: relative;
  height: 160px;
  overflow: hidden;
  background: hsl(var(--muted));
}

.wide .news-image {
  height: 176px;
}

.news-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: transform 0.45s ease;
}

.news-placeholder {
  display: grid;
  width: 100%;
  height: 100%;
  place-items: center;
  color: hsl(var(--muted-foreground));
}

.news-card:hover .news-image img {
  transform: scale(1.04);
}

.news-body {
  display: flex;
  min-height: 0;
  flex: 1;
  flex-direction: column;
  padding: 16px;
}

.news-date {
  color: hsl(var(--muted-foreground));
  font-size: 0.75rem;
}

.news-card h3 {
  margin: 8px 0;
  color: hsl(var(--foreground));
  font-size: 0.92rem;
  font-weight: 720;
  line-height: 1.35;
}

.news-card p {
  margin: 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.78rem;
  line-height: 1.55;
}

.news-link {
  margin-top: auto;
  padding-top: 14px;
  color: hsl(var(--primary));
  font-size: 0.78rem;
  font-weight: 700;
}

.news-footer-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin-top: 20px;
  padding-top: 18px;
  border-top: 1px solid hsl(var(--border));
}

.news-unavailable {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  padding: 22px;
}

.news-unavailable h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1rem;
}

.news-unavailable p {
  margin: 6px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.5;
}

.kb-stack {
  display: grid;
  gap: 38px;
}

.kb-latest-list {
  display: grid;
  gap: 10px;
}

.requirements-stack {
  display: grid;
  gap: 30px;
}

.downloads-stack {
  display: grid;
  gap: 30px;
}

.b2b-stack {
  display: grid;
  gap: 30px;
}

.requirements-intro {
  margin-bottom: 2px;
}

.downloads-intro {
  margin-bottom: 2px;
}

.b2b-hero {
  margin-bottom: 2px;
}

.b2b-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 18px;
}

.requirements-section {
  display: grid;
  gap: 14px;
}

.downloads-section {
  display: grid;
  gap: 14px;
}

.b2b-section {
  display: grid;
  gap: 14px;
}

.requirements-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.download-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.b2b-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.requirement-card {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 16px;
  min-height: 198px;
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  padding: 20px;
  color: hsl(var(--foreground));
  transition: border-color 0.16s ease, box-shadow 0.16s ease, transform 0.16s ease;
}

.requirement-card:hover {
  border-color: hsl(var(--primary) / 0.5);
  box-shadow: 0 16px 42px hsl(var(--primary) / 0.08);
  transform: translateY(-1px);
}

.requirement-card.wide {
  grid-column: 1 / -1;
  min-height: 0;
}

.download-card {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 16px;
  min-height: 218px;
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  padding: 20px;
  color: hsl(var(--foreground));
  transition: border-color 0.16s ease, box-shadow 0.16s ease, transform 0.16s ease;
}

.download-card:hover {
  border-color: hsl(var(--primary) / 0.5);
  box-shadow: 0 16px 42px hsl(var(--primary) / 0.08);
  transform: translateY(-1px);
}

.b2b-card {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  gap: 14px;
  min-height: 252px;
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  padding: 20px;
  color: hsl(var(--foreground));
  transition: border-color 0.16s ease, box-shadow 0.16s ease, transform 0.16s ease;
}

.b2b-card:hover {
  border-color: hsl(var(--primary) / 0.5);
  box-shadow: 0 16px 42px hsl(var(--primary) / 0.08);
  transform: translateY(-1px);
}

.requirement-icon {
  display: grid;
  width: 46px;
  height: 46px;
  place-items: center;
  border: 1px solid hsl(var(--primary) / 0.28);
  border-radius: 12px;
  background: hsl(var(--primary) / 0.12);
  color: hsl(var(--primary));
}

.download-icon {
  display: grid;
  width: 46px;
  height: 46px;
  place-items: center;
  border: 1px solid hsl(var(--primary) / 0.28);
  border-radius: 12px;
  background: hsl(var(--primary) / 0.12);
  color: hsl(var(--primary));
}

.b2b-card-icon {
  display: grid;
  width: 46px;
  height: 46px;
  place-items: center;
  border: 1px solid hsl(var(--primary) / 0.28);
  border-radius: 12px;
  background: hsl(var(--primary) / 0.12);
  color: hsl(var(--primary));
}

.requirement-copy {
  min-width: 0;
}

.download-copy {
  min-width: 0;
}

.b2b-card-copy {
  min-width: 0;
}

.requirement-copy h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1rem;
  font-weight: 780;
  line-height: 1.25;
}

.download-copy h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1rem;
  font-weight: 780;
  line-height: 1.25;
}

.b2b-card-copy h3,
.b2b-kontingent-copy h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1rem;
  font-weight: 780;
  line-height: 1.25;
}

.requirement-copy p {
  margin: 10px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.55;
}

.download-copy p {
  margin: 10px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.55;
}

.b2b-card-copy p,
.b2b-kontingent-copy p {
  margin: 10px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.55;
}

.requirement-copy .requirement-subtitle {
  margin-top: 5px;
  color: hsl(var(--primary));
  font-size: 0.78rem;
  font-weight: 760;
}

.download-copy .download-subtitle {
  margin-top: 5px;
  color: hsl(var(--primary));
  font-size: 0.78rem;
  font-weight: 760;
}

.b2b-card-copy .b2b-card-subtitle {
  margin-top: 5px;
  color: hsl(var(--primary));
  font-size: 0.78rem;
  font-weight: 760;
}

.b2b-note {
  border-left: 3px solid hsl(var(--primary));
  padding-left: 12px;
}

.requirement-card .button {
  grid-column: 2;
  justify-self: start;
  align-self: end;
}

.download-actions {
  display: flex;
  flex-wrap: wrap;
  grid-column: 2;
  align-self: end;
  gap: 10px;
}

.b2b-card-actions,
.b2b-kontingent-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.b2b-card-actions .button {
  width: 100%;
}

.b2b-kontingent-panel {
  display: grid;
  gap: 20px;
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  padding: 22px;
}

.b2b-kontingent-actions {
  justify-content: flex-start;
}

.kb-article-card {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 14px;
  width: 100%;
  border: 1px solid hsl(var(--border));
  border-radius: 12px;
  background: hsl(var(--card));
  padding: 14px 16px;
  color: inherit;
  text-align: left;
  transition: border-color 0.16s ease, box-shadow 0.16s ease, transform 0.16s ease;
}

.kb-article-card:hover {
  border-color: hsl(var(--primary) / 0.5);
  box-shadow: 0 12px 30px hsl(var(--primary) / 0.08);
  transform: translateY(-1px);
}

.kb-article-icon,
.kb-article-open {
  display: inline-grid;
  width: 36px;
  height: 36px;
  place-items: center;
  border-radius: 10px;
  background: hsl(var(--muted));
  color: hsl(var(--primary));
}

.kb-article-open {
  color: hsl(var(--muted-foreground));
}

.kb-article-main {
  display: grid;
  min-width: 0;
  gap: 4px;
}

.kb-article-main strong {
  overflow-wrap: anywhere;
  color: hsl(var(--foreground));
  font-size: 0.94rem;
  line-height: 1.35;
}

.kb-article-date,
.kb-article-section {
  color: hsl(var(--muted-foreground));
  font-size: 0.78rem;
  line-height: 1.35;
}

.button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 42px;
  padding: 0 16px;
  gap: 8px;
  border: 1px solid transparent;
  border-radius: 12px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
  font-weight: 740;
  text-decoration: none;
  transition: transform 0.16s ease, background 0.16s ease, border-color 0.16s ease;
}

.button:hover {
  transform: translateY(-1px);
}

.button.secondary {
  border-color: hsl(var(--border));
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
}

.button.ghost {
  border-color: hsl(var(--primary) / 0.35);
  background: hsl(var(--primary) / 0.1);
  color: hsl(var(--primary));
}

.button.danger-button {
  border-color: hsl(var(--destructive) / 0.32);
  background: hsl(var(--destructive) / 0.1);
  color: hsl(var(--destructive));
}

.button.full {
  width: 100%;
}

.external-panel {
  display: grid;
  min-height: 100%;
  place-items: center;
  padding: 32px;
}

.empty-state {
  width: min(100%, 440px);
  text-align: center;
}

.empty-state .tile-icon {
  width: 76px;
  height: 76px;
  margin: 0 auto 22px;
  font-size: 1.5rem;
}

.empty-state p {
  margin: 10px 0 20px;
  color: hsl(var(--muted-foreground));
  font-size: 0.92rem;
  line-height: 1.6;
}

.ticket-form-shell {
  width: min(100%, 1120px);
  margin: 0 auto;
}

.ticket-page-head {
  margin-bottom: 22px;
}

.ticket-page-head h2 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1.35rem;
  font-weight: 780;
}

.ticket-page-head p {
  max-width: 680px;
  margin: 6px 0 0;
  color: hsl(var(--muted-foreground));
  line-height: 1.55;
}

.support-page {
  width: min(100%, 1120px);
  margin: 0 auto;
}

.support-contact-layout {
  display: grid;
  gap: 16px;
  align-items: start;
}

.support-form-panel,
.support-mail-panel {
  border: 1px solid hsl(var(--border));
  border-radius: 16px;
  background: hsl(var(--card));
  padding: 28px;
}

.support-form-panel .panel-head.compact {
  min-height: auto;
  margin: -28px -28px 24px;
  padding: 18px 22px;
}

.support-direct-form {
  display: grid;
  gap: 16px;
}

.support-honeypot {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.zammad-hidden-launcher {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.support-form-message {
  min-height: 20px;
  margin: 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.45;
}

.support-form-message.error {
  color: hsl(var(--destructive));
}

.support-form-message.success {
  color: hsl(146 54% 38%);
}

.support-mail-panel {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
}

.support-mail-panel .tile-icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
}

.support-mail-panel h3 {
  margin: 0 0 6px;
  color: hsl(var(--foreground));
  font-size: 1rem;
}

.support-mail-panel p {
  margin: 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.92rem;
  line-height: 1.5;
}

.support-mail-panel .button {
  margin-left: auto;
  white-space: nowrap;
}

.zammad-form-modal {
  position: fixed;
  inset: 0;
  z-index: 2000;
}

.zammad-form-modal-backdrop {
  position: absolute;
  inset: 0;
  background: hsl(var(--background) / 0.68);
  backdrop-filter: blur(4px);
}

.zammad-form-modal-body {
  position: relative;
  width: min(92vw, 560px);
  max-height: min(88vh, 760px);
  margin: 6vh auto;
  overflow: auto;
  border: 1px solid hsl(var(--border));
  border-radius: 18px;
  background: hsl(var(--card));
  box-shadow: 0 22px 70px hsl(220 40% 2% / 0.32);
  padding: 26px;
}

.zammad-form {
  display: grid;
  gap: 15px;
}

.zammad-form h2 {
  margin: 0 0 4px;
  color: hsl(var(--foreground));
  font-size: 1.2rem;
  line-height: 1.25;
}

.zammad-form-group label {
  display: block;
  color: hsl(var(--foreground));
  font-size: 0.86rem;
  font-weight: 760;
}

.zammad-form-control {
  display: block;
  width: 100%;
  min-height: 43px;
  margin-top: 6px;
  border: 1px solid hsl(var(--border));
  border-radius: 11px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 10px 12px;
  font: inherit;
}

textarea.zammad-form-control {
  min-height: 150px;
  resize: vertical;
}

input[type="file"].zammad-form-control {
  background: hsl(var(--background));
}

.zammad-form-group--has-error .zammad-form-control {
  border-color: hsl(var(--destructive));
}

.zammad-form .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: fit-content;
  min-height: 42px;
  border: 0;
  border-radius: 12px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
  padding: 10px 17px;
  font: inherit;
  font-weight: 820;
  cursor: pointer;
}

.zammad-form .btn:disabled {
  opacity: 0.68;
  cursor: wait;
}

.zammad-form-thankyou,
.js-noConfig {
  border: 1px solid hsl(var(--border));
  border-radius: 12px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 14px 16px;
  line-height: 1.5;
}

.advanced-feature-panel {
  align-items: start;
}

.advanced-feature-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
}

.advanced-feature-form {
  display: grid;
  width: min(100%, 360px);
  gap: 12px;
}

.advanced-feature-form .settings-actions {
  justify-content: flex-end;
}

.ticket-split {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 22px;
  align-items: stretch;
}

.ticket-info-panel {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  justify-content: space-between;
  min-height: 360px;
  border: 1px solid hsl(var(--border));
  border-radius: 16px;
  background: hsl(var(--card));
  padding: 28px;
}

.ticket-info-main {
  display: grid;
  gap: 18px;
}

.ticket-info-main .tile-icon {
  width: 44px;
  height: 44px;
}

.ticket-info-panel h3 {
  margin: 0 0 8px;
  color: hsl(var(--foreground));
  font-size: 1.08rem;
}

.ticket-info-panel p {
  margin: 0;
  color: hsl(var(--muted-foreground));
  line-height: 1.6;
}

.ticket-info-steps {
  display: grid;
  width: 100%;
  gap: 8px;
  margin: 22px 0;
}

.ticket-info-steps span {
  border: 1px solid hsl(var(--border));
  border-radius: 10px;
  background: hsl(var(--muted) / 0.42);
  color: hsl(var(--foreground));
  padding: 10px 12px;
  font-size: 0.84rem;
  font-weight: 700;
}

.ticket-form-box {
  border: 1px solid hsl(var(--border));
  border-radius: 16px;
  background: hsl(var(--card));
  padding: 28px;
}

.ticket-form-box .panel-head.compact {
  min-height: auto;
  margin: -28px -28px 22px;
  padding: 18px 22px;
}

.panel-head.compact p {
  margin: 3px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.82rem;
}

.anonymous-ticket-form {
  min-height: 276px;
}

.anonymous-ticket-form form {
  display: grid;
  gap: 14px;
}

.anonymous-ticket-form label {
  display: block;
  color: hsl(var(--foreground));
  font-size: 0.86rem;
  font-weight: 700;
  line-height: 1.35;
}

.anonymous-ticket-form input:not([type="checkbox"]):not([type="radio"]):not([type="submit"]):not([type="button"]),
.anonymous-ticket-form select,
.anonymous-ticket-form textarea,
.anonymous-ticket-form .zammad-form-control {
  display: block;
  width: 100%;
  min-height: 42px;
  margin-top: 6px;
  border: 1px solid hsl(var(--border));
  border-radius: 10px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 10px 12px;
  font: inherit;
}

.anonymous-ticket-form textarea {
  min-height: 148px;
  resize: vertical;
}

.anonymous-ticket-form input[type="file"] {
  min-height: auto;
  background: hsl(var(--background));
  padding: 9px;
}

.anonymous-ticket-form button,
.anonymous-ticket-form input[type="submit"] {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: fit-content;
  min-height: 40px;
  border: 0;
  border-radius: 11px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
  padding: 9px 16px;
  font: inherit;
  font-weight: 800;
  cursor: pointer;
}

.anonymous-ticket-form button:hover,
.anonymous-ticket-form input[type="submit"]:hover {
  filter: brightness(1.03);
}

.ticket-create-box {
  max-width: 880px;
}

.ticket-form-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
  margin-bottom: 22px;
  padding-bottom: 18px;
  border-bottom: 1px solid hsl(var(--border));
}

.ticket-form-header h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1.02rem;
}

.ticket-form-header p {
  margin: 5px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
}

.ticket-form-chip {
  border: 1px solid hsl(var(--primary) / 0.35);
  border-radius: 999px;
  background: hsl(var(--primary) / 0.1);
  color: hsl(var(--primary));
  padding: 6px 10px;
  font-size: 0.75rem;
  font-weight: 800;
  white-space: nowrap;
}

.ticket-create-form {
  display: grid;
  gap: 18px;
}

.ticket-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.ticket-create-form label.field {
  display: grid;
  margin-bottom: 0;
}

.ticket-form-grid .span-2 {
  grid-column: 1 / -1;
}

.ticket-create-form .field input,
.ticket-create-form .field select,
.ticket-create-form .field textarea {
  margin-bottom: 0;
}

.ticket-notice {
  margin-top: 0;
  margin-bottom: 16px;
}

.ticket-actions {
  display: flex;
  justify-content: flex-end;
  padding-top: 4px;
}

.ticket-form-box label {
  display: block;
  margin-bottom: 6px;
  color: hsl(var(--foreground));
  font-size: 0.86rem;
  font-weight: 700;
}

.ticket-form-box input,
.ticket-form-box textarea,
.ticket-form-box .zammad-form-control {
  width: 100%;
  min-height: 40px;
  margin-bottom: 12px;
  border: 1px solid hsl(var(--border));
  border-radius: 10px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 9px 11px;
}

.settings-shell {
  width: min(100%, 1120px);
  margin: 0 auto;
}

.zammad-shell {
  width: 100%;
  margin: 0;
}

.settings-stack {
  display: grid;
  gap: 18px;
}

.settings-panel,
.overview-panel {
  border: 1px solid hsl(var(--border));
  border-radius: 16px;
  background: hsl(var(--card));
}

.settings-panel {
  display: grid;
  grid-template-columns: minmax(240px, 0.85fr) minmax(320px, 1.15fr);
  gap: 22px;
  padding: 22px;
}

.settings-copy h3,
.panel-head h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1rem;
  font-weight: 780;
}

.settings-copy p,
.muted-line,
.empty-copy {
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.55;
}

.settings-copy p {
  margin: 10px 0 0;
}

.settings-copy code {
  border: 1px solid hsl(var(--border));
  border-radius: 6px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 1px 5px;
  font-size: 0.82em;
}

.settings-form {
  display: grid;
  gap: 14px;
}

.settings-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.checkbox-field {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: hsl(var(--foreground));
  font-size: 0.88rem;
  font-weight: 720;
}

.checkbox-field input {
  width: 18px;
  height: 18px;
  accent-color: hsl(var(--primary));
}

.theme-options {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.theme-option {
  display: flex;
  align-items: center;
  min-height: 50px;
  gap: 10px;
  border: 1px solid hsl(var(--border));
  border-radius: 12px;
  background: hsl(var(--muted) / 0.55);
  color: hsl(var(--foreground));
  padding: 11px 13px;
  font-weight: 760;
  transition: border-color 0.16s ease, background 0.16s ease, color 0.16s ease;
}

.theme-option:hover,
.theme-option:focus-visible {
  border-color: hsl(var(--primary) / 0.4);
  outline: none;
}

.theme-option.active {
  border-color: hsl(var(--primary) / 0.52);
  background: hsl(var(--primary) / 0.16);
  color: hsl(var(--primary));
}

.settings-inline-success {
  margin: 0;
  color: hsl(var(--success));
  font-size: 0.86rem;
  font-weight: 700;
}

.zammad-config-empty {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin-bottom: 18px;
  padding: 18px;
}

.zammad-config-empty h3 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1rem;
}

.empty-copy-inline {
  margin: 7px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.5;
}

.notice {
  margin: 16px 0 0;
  border: 1px solid hsl(var(--primary) / 0.35);
  border-radius: 12px;
  background: hsl(var(--primary) / 0.1);
  color: hsl(var(--foreground));
  padding: 12px 14px;
  font-size: 0.88rem;
}

.notice.success {
  border-color: hsl(var(--success) / 0.35);
  background: hsl(var(--success) / 0.12);
}

.zammad-content {
  display: grid;
  grid-template-columns: minmax(190px, 235px) minmax(0, 1fr);
  gap: 16px;
  margin-top: 18px;
}

.overview-panel {
  min-width: 0;
  overflow: hidden;
}

.panel-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  min-height: 52px;
  padding: 13px 15px;
  border-bottom: 1px solid hsl(var(--border));
}

.empty-copy {
  margin: 0;
  padding: 18px;
}

.loading-state {
  display: grid;
  min-height: 180px;
  place-items: center;
  gap: 12px;
  color: hsl(var(--muted-foreground));
  padding: 28px;
  text-align: center;
  font-size: 0.88rem;
  font-weight: 700;
}

.loading-spinner {
  width: 32px;
  height: 32px;
  border: 3px solid hsl(var(--border));
  border-top-color: hsl(var(--primary));
  border-radius: 999px;
  animation: spin 0.8s linear infinite;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

.overview-list {
  display: grid;
  gap: 6px;
  padding: 10px;
  max-height: 520px;
  overflow-y: auto;
}

.overview-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  width: 100%;
  min-height: 38px;
  border: 1px solid transparent;
  border-radius: 10px;
  background: hsl(var(--muted) / 0.55);
  color: hsl(var(--foreground));
  padding: 8px 10px;
  text-align: left;
}

.overview-item:hover {
  border-color: hsl(var(--primary) / 0.35);
}

.overview-item.active {
  border-color: hsl(var(--primary) / 0.5);
  background: hsl(var(--primary) / 0.16);
  color: hsl(var(--primary));
}

.overview-item span {
  min-width: 0;
  overflow: hidden;
  font-size: 0.84rem;
  font-weight: 720;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-table-wrap {
  overflow-x: auto;
}

.ticket-table {
  width: 100%;
  min-width: 760px;
  border-collapse: collapse;
}

.ticket-table th,
.ticket-table td {
  border-bottom: 1px solid hsl(var(--border));
  padding: 11px 12px;
  text-align: left;
  vertical-align: top;
  font-size: 0.82rem;
}

.ticket-table th {
  color: hsl(var(--muted-foreground));
  font-size: 0.72rem;
  font-weight: 800;
  text-transform: uppercase;
}

.ticket-table td:nth-child(2) {
  color: hsl(var(--foreground));
  font-weight: 650;
}

.chat-host {
  position: relative;
  display: flex;
  height: 100%;
  min-height: 0;
  flex: 1;
  width: 100%;
  margin: 0;
  overflow: hidden;
  flex-direction: column;
}

.service-chat-host {
  width: 100%;
  margin: 0;
}

.chat-placeholder {
  display: grid;
  min-height: 0;
  flex: 1;
  place-items: center;
  padding: 24px;
  text-align: center;
}

.chat-placeholder h2 {
  margin: 14px 0 6px;
  color: hsl(var(--foreground));
  font-size: 1.45rem;
}

.chat-placeholder p {
  margin: 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.9rem;
}

.chat-window {
  display: flex;
  height: 100%;
  min-height: 0;
  flex: 1;
  overflow: hidden;
  flex-direction: column;
  background: hsl(var(--card) / 0.35);
}

.chat-header {
  display: flex;
  flex-shrink: 0;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 16px;
  border-bottom: 1px solid hsl(var(--border));
  background: hsl(var(--card) / 0.55);
}

.chat-title {
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 10px;
}

.chat-title h2 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 0.92rem;
  font-weight: 800;
}

.chat-title p {
  overflow: hidden;
  margin: 1px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.74rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-actions {
  display: flex;
  align-items: center;
  gap: 4px;
  flex-shrink: 0;
}

.messages {
  min-height: 0;
  flex: 1 1 auto;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 16px;
}

.message-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 16px;
}

.message-row.user {
  justify-content: flex-end;
}

.avatar {
  display: grid;
  width: 32px;
  height: 32px;
  place-items: center;
  border-radius: 10px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
  flex: 0 0 32px;
  font-size: 0.75rem;
  font-weight: 850;
}

.user .avatar {
  order: 2;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
}

.bubble {
  max-width: min(80%, 680px);
  border-radius: 18px;
  background: hsl(var(--muted));
  padding: 12px 14px;
  color: hsl(var(--foreground));
  font-size: 0.9rem;
  line-height: 1.6;
  overflow-wrap: anywhere;
}

.user .bubble {
  border-bottom-right-radius: 4px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
}

.assistant .bubble {
  border-bottom-left-radius: 4px;
}

.bubble.info {
  border: 1px solid hsl(var(--border));
  background: hsl(var(--card));
  color: hsl(var(--muted-foreground));
}

.bubble.thinking-bubble {
  border: 1px solid hsl(var(--border));
  background: hsl(var(--card-strong) / 0.72);
  color: hsl(var(--foreground));
  font-size: 0.84rem;
}

.agent-trace {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
}

.agent-trace span {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  border: 1px solid hsl(var(--border));
  border-radius: 999px;
  background: hsl(var(--card) / 0.72);
  padding: 2px 9px;
  color: hsl(var(--muted-foreground));
  font-size: 0.76rem;
  line-height: 1.35;
}

.bubble.error {
  border: 1px solid hsl(var(--destructive) / 0.45);
  background: hsl(var(--destructive) / 0.1);
  color: hsl(var(--foreground));
}

.bubble a {
  color: hsl(var(--primary));
}

.user .bubble a {
  color: hsl(var(--primary-foreground));
}

.bubble p {
  margin: 0 0 0.9em;
}

.bubble p:last-child,
.bubble ul:last-child,
.bubble ol:last-child {
  margin-bottom: 0;
}

.bubble h1,
.bubble h2,
.bubble h3,
.bubble h4 {
  margin: 1.05em 0 0.45em;
  color: hsl(var(--foreground));
  font-weight: 820;
  line-height: 1.25;
}

.bubble h1:first-child,
.bubble h2:first-child,
.bubble h3:first-child,
.bubble h4:first-child {
  margin-top: 0;
}

.bubble h1 {
  font-size: 1.08rem;
}

.bubble h2 {
  font-size: 1rem;
}

.bubble h3,
.bubble h4 {
  font-size: 0.94rem;
}

.bubble ul,
.bubble ol {
  margin: 0 0 0.9em;
  padding-left: 1.35em;
}

.bubble li {
  margin: 0.28em 0;
}

.markdown-table-wrap {
  max-width: 100%;
  margin: 0.85em 0;
  overflow-x: auto;
}

.markdown-table {
  width: 100%;
  min-width: 420px;
  border-collapse: collapse;
  border: 1px solid hsl(var(--border));
  border-radius: 8px;
  background: hsl(var(--card) / 0.48);
  font-size: 0.86rem;
  overflow: hidden;
}

.markdown-table th,
.markdown-table td {
  border-bottom: 1px solid hsl(var(--border));
  padding: 8px 10px;
  text-align: left;
  vertical-align: top;
}

.markdown-table th {
  background: hsl(var(--card-strong) / 0.72);
  color: hsl(var(--foreground));
  font-weight: 780;
}

.markdown-table tr:last-child td {
  border-bottom: 0;
}

.bubble hr {
  height: 1px;
  margin: 1em 0;
  border: 0;
  background: hsl(var(--border));
}

.bubble code {
  border: 1px solid hsl(var(--border));
  border-radius: 5px;
  background: hsl(var(--card) / 0.75);
  padding: 0.05em 0.35em;
  font-size: 0.88em;
}

.image-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.image-thumb,
.attachment-preview img {
  width: 68px;
  height: 68px;
  border: 1px solid hsl(var(--border));
  border-radius: 10px;
  object-fit: cover;
  background: hsl(var(--muted));
}

.typing {
  display: inline-flex;
  gap: 5px;
  align-items: center;
}

.typing span {
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: hsl(var(--muted-foreground));
  animation: typing 1s infinite ease-in-out;
}

.typing span:nth-child(2) {
  animation-delay: 0.14s;
}

.typing span:nth-child(3) {
  animation-delay: 0.28s;
}

@keyframes typing {
  0%,
  80%,
  100% {
    transform: translateY(0);
    opacity: 0.45;
  }
  40% {
    transform: translateY(-4px);
    opacity: 1;
  }
}

.composer {
  flex-shrink: 0;
  border-top: 1px solid hsl(var(--border));
  background: hsl(var(--card) / 0.58);
  padding: 12px;
}

.attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 10px;
}

.attachment-preview {
  position: relative;
}

.attachment-preview button {
  position: absolute;
  top: -7px;
  right: -7px;
  display: grid;
  width: 22px;
  height: 22px;
  place-items: center;
  border: 1px solid hsl(var(--border));
  border-radius: 999px;
  background: hsl(var(--destructive));
  color: white;
}

.composer-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.composer textarea {
  width: 100%;
  min-height: 44px;
  max-height: 180px;
  resize: none;
  border: 1px solid hsl(var(--border));
  border-radius: 12px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 11px 12px;
  line-height: 1.35;
  outline: none;
}

.composer textarea:focus {
  border-color: hsl(var(--primary) / 0.75);
  box-shadow: 0 0 0 4px hsl(var(--primary) / 0.12);
}

.composer-tool {
  display: grid;
  width: 44px;
  height: 44px;
  place-items: center;
  border: 1px solid hsl(var(--border));
  border-radius: 12px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  flex-shrink: 0;
}

.composer-tool.primary {
  border-color: transparent;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
}

.composer-tool.recording {
  border-color: hsl(var(--destructive) / 0.6);
  background: hsl(var(--destructive));
  color: white;
}

.hidden-input {
  display: none;
}

.modal-layer {
  position: absolute;
  inset: 0;
  z-index: 40;
  display: grid;
  place-items: center;
  padding: 16px;
  background: hsl(220 16% 10% / 0.78);
  backdrop-filter: blur(5px);
}

.modal-card {
  width: min(100%, 660px);
  max-height: min(92vh, 720px);
  overflow: hidden;
  border: 1px solid hsl(var(--border));
  border-radius: 18px;
  background: hsl(var(--card));
  box-shadow: 0 24px 80px hsl(0 0% 0% / 0.38);
}

.modal-card.small {
  width: min(100%, 440px);
}

.modal-head {
  display: flex;
  align-items: center;
  gap: 13px;
  padding: 22px;
  border-bottom: 1px solid hsl(var(--border));
}

.modal-head h2 {
  margin: 0;
  color: hsl(var(--foreground));
  font-size: 1.05rem;
  font-weight: 780;
}

.modal-head p {
  margin: 3px 0 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.83rem;
}

.modal-body {
  max-height: 380px;
  overflow-y: auto;
  padding: 22px;
  color: hsl(var(--muted-foreground));
  font-size: 0.9rem;
  line-height: 1.65;
}

.modal-body p {
  margin: 0 0 14px;
}

.modal-body ul {
  margin: 0 0 14px;
  padding-left: 22px;
}

.modal-body a {
  color: hsl(var(--primary));
}

.modal-actions {
  padding: 22px;
  border-top: 1px solid hsl(var(--border));
}

.form-stack {
  display: grid;
  gap: 16px;
  padding: 22px;
}

.field {
  display: grid;
  gap: 7px;
}

.field label,
.field > span {
  color: hsl(var(--foreground));
  font-size: 0.86rem;
  font-weight: 700;
}

.field input,
.field select,
.field textarea {
  min-height: 42px;
  border: 1px solid hsl(var(--border));
  border-radius: 11px;
  background: hsl(var(--muted));
  color: hsl(var(--foreground));
  padding: 0 12px;
  outline: none;
}

.field input[type="file"] {
  display: flex;
  align-items: center;
  height: 42px;
  padding: 7px 12px;
  line-height: 1;
}

.field input[type="file"]::file-selector-button {
  height: 28px;
  margin: 0 12px 0 0;
  border: 1px solid hsl(var(--border));
  border-radius: 8px;
  background: hsl(var(--card));
  color: hsl(var(--foreground));
  padding: 0 10px;
  font: inherit;
  font-size: 0.82rem;
  font-weight: 700;
}

.field textarea {
  min-height: 150px;
  padding: 11px 12px;
  resize: vertical;
  line-height: 1.55;
}

.field input:focus,
.field select:focus,
.field textarea:focus {
  border-color: hsl(var(--primary) / 0.75);
  box-shadow: 0 0 0 4px hsl(var(--primary) / 0.12);
}

.field-error {
  color: hsl(var(--destructive));
  font-size: 0.76rem;
}

.field-hint {
  color: hsl(var(--muted-foreground));
  font-size: 0.76rem;
  line-height: 1.45;
}

.attachment-line {
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 8px;
  color: hsl(var(--muted-foreground));
  font-size: 0.82rem;
}

.attachment-line button {
  border: 0;
  background: transparent;
  color: hsl(var(--destructive));
  padding: 0;
  font-weight: 700;
}

.footer {
  position: relative;
  z-index: 2;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 24px;
  border-top: 1px solid hsl(var(--border) / 0.4);
  background: hsl(var(--card) / 0.18);
  color: hsl(var(--muted-foreground));
  font-size: 0.75rem;
}

.footer-links {
  display: flex;
  align-items: center;
  gap: 16px;
}

.footer button,
.link-button {
  border: 0;
  background: transparent;
  color: inherit;
  padding: 0;
}

.footer button:hover,
.link-button:hover {
  color: hsl(var(--primary));
}

.widget-page {
  min-height: 100vh;
  min-height: 100svh;
  background: linear-gradient(135deg, #1b2330, #2e3a48);
  color: white;
}

.widget-demo {
  width: min(100%, 900px);
  margin: 0 auto;
  padding: 52px 24px;
}

.widget-demo h1 {
  margin: 0;
  text-align: center;
  font-size: clamp(2rem, 6vw, 3rem);
}

.widget-demo > p {
  margin: 12px auto 48px;
  max-width: 620px;
  color: hsl(220 15% 78%);
  text-align: center;
  font-size: 1.05rem;
  line-height: 1.55;
}

.demo-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
}

.demo-card {
  border: 1px solid hsl(0 0% 100% / 0.14);
  border-radius: 14px;
  background: hsl(0 0% 100% / 0.1);
  padding: 20px;
}

.demo-card h2 {
  margin: 0 0 8px;
  font-size: 1rem;
}

.demo-card p {
  margin: 0;
  color: hsl(220 15% 78%);
  font-size: 0.86rem;
  line-height: 1.55;
}

.widget-button {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 50;
  display: grid;
  width: 58px;
  height: 58px;
  place-items: center;
  border: 0;
  border-radius: 999px;
  background: hsl(var(--primary));
  color: hsl(var(--primary-foreground));
  box-shadow: 0 18px 50px hsl(0 0% 0% / 0.36);
  transition: transform 0.16s ease;
}

.widget-button:hover {
  transform: scale(1.06);
}

.widget-panel {
  position: fixed;
  right: 24px;
  bottom: 96px;
  z-index: 60;
  display: flex;
  width: min(380px, calc(100vw - 32px));
  height: min(580px, calc(100vh - 128px));
  overflow: hidden;
  flex-direction: column;
  border: 1px solid hsl(var(--border));
  border-radius: 18px;
  background: hsl(var(--card));
  color: hsl(var(--foreground));
  box-shadow: 0 26px 90px hsl(0 0% 0% / 0.42);
}

.widget-close {
  position: absolute;
  top: 11px;
  right: 11px;
  z-index: 65;
  width: 30px;
  height: 30px;
  border: 1px solid hsl(var(--border));
  border-radius: 10px;
  background: hsl(var(--muted));
  color: hsl(var(--muted-foreground));
}

.widget-panel .modal-layer {
  position: absolute;
}

.toast {
  position: fixed;
  left: 50%;
  bottom: 18px;
  z-index: 100;
  max-width: min(440px, calc(100vw - 32px));
  transform: translateX(-50%);
  border: 1px solid hsl(var(--border));
  border-radius: 12px;
  background: hsl(var(--card));
  color: hsl(var(--foreground));
  padding: 12px 14px;
  box-shadow: 0 14px 44px hsl(0 0% 0% / 0.32);
  font-size: 0.86rem;
}

.tour-layer {
  position: fixed;
  inset: 0;
  z-index: 90;
  pointer-events: none;
}

.tour-dim {
  position: absolute;
  inset: 0;
  background: hsl(0 0% 0% / 0.18);
}

.tour-highlight {
  position: fixed;
  left: var(--tour-highlight-left, 50%);
  top: var(--tour-highlight-top, 50%);
  width: var(--tour-highlight-width, 0);
  height: var(--tour-highlight-height, 0);
  border: 2px solid hsl(var(--primary));
  border-radius: 14px;
  box-shadow: 0 0 0 9999px hsl(0 0% 0% / 0.34), 0 16px 44px hsl(var(--primary) / 0.18);
  pointer-events: none;
  transition: left 0.18s ease, top 0.18s ease, width 0.18s ease, height 0.18s ease;
}

.tour-popover {
  position: fixed;
  left: var(--tour-x, 50%);
  top: var(--tour-y, 50%);
  width: min(360px, calc(100vw - 32px));
  border: 1px solid hsl(var(--border));
  border-radius: 14px;
  background: hsl(var(--card));
  color: hsl(var(--foreground));
  padding: 18px;
  box-shadow: 0 18px 60px hsl(0 0% 0% / 0.38);
  pointer-events: auto;
}

.tour-popover.centered {
  transform: translate(-50%, -50%);
}

.tour-progress {
  color: hsl(var(--primary));
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0;
}

.tour-popover h3 {
  margin: 8px 0 6px;
  color: hsl(var(--foreground));
  font-size: 1.02rem;
}

.tour-popover p {
  margin: 0;
  color: hsl(var(--muted-foreground));
  font-size: 0.86rem;
  line-height: 1.55;
}

.tour-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 16px;
}

@media (max-width: 900px) {
  .news-grid,
  .news-grid.wide,
  .requirements-grid,
  .download-grid,
  .b2b-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .settings-panel,
  .support-contact-layout,
  .ticket-split,
  .ticket-form-grid,
  .zammad-content {
    grid-template-columns: 1fr;
  }

  .b2b-kontingent-actions {
    justify-content: flex-start;
  }

  .ticket-create-box {
    max-width: none;
  }

  .zammad-config-empty {
    align-items: flex-start;
    flex-direction: column;
  }
}

@media (max-width: 760px) {
  .topbar {
    padding: 12px 14px;
  }

  .brand-subtitle,
  .status-pill span {
    display: none;
  }

  .sidebar {
    width: 68px;
    flex-basis: 68px;
  }

  .nav-label,
  .nav-text {
    display: none;
  }

  .nav-item {
    justify-content: center;
    min-height: 44px;
    padding: 10px;
  }

  .scroll-panel {
    padding: 16px;
  }

  .news-grid,
  .news-grid.wide,
  .demo-grid,
  .requirements-grid,
  .download-grid,
  .b2b-grid {
    grid-template-columns: 1fr;
  }

  .requirement-card,
  .download-card {
    grid-template-columns: 1fr;
  }

  .requirement-card .button {
    grid-column: 1;
    width: 100%;
  }

  .download-actions {
    grid-column: 1;
  }

  .download-actions .button {
    width: 100%;
  }

  .b2b-hero-actions .button,
  .b2b-kontingent-actions .button {
    width: 100%;
  }

  .section-head {
    align-items: flex-start;
    flex-direction: column;
  }

  .news-unavailable {
    align-items: flex-start;
    flex-direction: column;
  }

  .news-footer-actions {
    align-items: flex-start;
    flex-direction: column;
  }

  .news-footer-actions .button {
    width: 100%;
  }

  .kb-article-card {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .kb-article-open {
    display: none;
  }

  .support-mail-panel {
    align-items: flex-start;
    flex-direction: column;
  }

  .support-mail-panel .button {
    width: 100%;
    margin-left: 0;
  }

  .advanced-feature-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .tour-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .tour-actions .button,
  .tour-actions .link-button {
    width: 100%;
  }

  .footer {
    align-items: flex-start;
    flex-direction: column;
    padding: 12px 14px;
  }

  .footer-links {
    flex-wrap: wrap;
    gap: 10px;
  }

  .bubble {
    max-width: 86%;
  }

  .composer-row {
    gap: 6px;
  }

  .composer-tool {
    width: 40px;
    height: 40px;
  }
}

@media (max-width: 520px) {
  .brand-title {
    font-size: 0.95rem;
  }

  .topbar-actions {
    gap: 8px;
  }

  .hello-user {
    max-width: 120px;
    padding: 0 10px;
  }

  .theme-options {
    grid-template-columns: 1fr;
  }

  .intro-panel {
    padding: 18px;
  }

  .intro-head {
    gap: 12px;
  }

  .tile-icon {
    width: 46px;
    height: 46px;
  }

  .modal-card {
    max-height: calc(100vh - 24px);
  }

  .modal-head,
  .modal-body,
  .modal-actions,
  .form-stack {
    padding: 16px;
  }

  .widget-panel {
    right: 10px;
    bottom: 82px;
    width: calc(100vw - 20px);
    height: min(600px, calc(100vh - 96px));
  }

  .widget-button {
    right: 16px;
    bottom: 16px;
  }
}